Excess Baggage Charges

Baggage Charges

NOTE: Advance purchase with 20% discount

• Heavy Baggage

  This includes any baggage above 23.5kgs up to 32kgs. The baggage charges are applied for heavy bag regardless of whether this bag is in the free allowance or in excess. Excluded from this is a business class guest with 32kgs as their allowable baggage weight.

  Heavy bag will only be purchased at the airport of departure.

  Heavy bag fees apply as follows:

  • For Baggage Allowance: the prices apply as below (per piece)
  • For Excess bag: the price computation will constitute (Excess bag charge + Heavy Bag charge)

  Heavy bag charges:

  
  

  ROUTING	NAIROBI HUB	ALL POINTS
  Europe	75	100
  America	75	100
  Asia/Far East	50	100
  Middle East	50	75
  Africa	50	60
  Domestic	25	25
  5th Freedom sectors*		50

  
  NOTE:

  • Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.
  • There is no guarantee of the number of bags that will be uplifted. Number of bags uplifted is subject to availability.

  
  

  Specifications

  • Wide body aircraft - B787
  • Narrow body aircraft - B737,738, E170/190
    

  Excess Baggage Segregation

  At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

  • Free allowable baggage which has a higher priority than excess baggage is uplifted first including items such as wheelchairs or mobility devices.
  • Loading of excess baggage shall be after completion of loading of allowable bags.
  • Excess baggage is "subject to space" availability.

• Arms and Ammunition

  While Arms and Ammunition may be checked in, it is important to note the following:

  • Guest should have possession of the original firearms license in their name and all original documents stating the appropriate clearances and permissions.
  • Firearms shall be packed in a cover case.
  • A maximum of FOUR sporting guns per passenger, if dismantled and properly packed, is allowed.
  • Ammunition shall be securely boxed in quantities not exceeding 5 kgs gross weight per passenger, for personal use, excluding ammunition with explosive or incendiary projectiles.
  • Allowances for more than one passenger shall not be combined into one or more packages.
  • A total of 5 packages of ammunitions not exceeding 25kgs are allowed as checked in baggage per aircraft unless a risk assessment is done.
  • It is not allowed to transport arms and ammunition in the passengers checked baggage together with personal belongings.
  • Arms accepted as checked baggage in the hold shall be:
  1. Unloaded and/or
  2. Separated from the ammunition (both can be transported in the same baggage)
  • Only ammunition for hunting, sport or service guns may be accepted.
  • In some firearms may be carried on board an aircraft (in the cabin) by Law enforcement officers and other authorized persons acting in performance of their duty.

  
  

  ROUTING	DOMESTIC	ALL POINTS
  Domestic	25	50
  All Points	50	50

  
  

  NOTE:

  The customer Service Agent shall contact security personnel or Station Manager for handling procedures. The local security procedures at the Departure and arrival stations shall be adhered to.

• Reference Table

  Domestic	Kisumu, Mombasa, Malindi and Eldoret
  Africa	All Africa points
  Middle East/Asia	Middle East and Asian points
  Europe/America	All Europe and American points
  5th freedom Sectors	Flights that carry passengers to and from any point without connecting through the hub(Nairobi) e.g. Accra to Monrovia, Abidjan to Dakar

  
  

  NOTE: Values and Currencies:

  • All charges in USD except sales from Europe.
  • All charges from Europe (JV) will be in Euro/GBP.
  • The USD rate shall be used for conversion in all other currencies of trade.
  
  
  

  Baggage subject to excess baggage charges

  
  
  • All checked-in baggage exceeding free baggage allowances.
  • Carriage of special baggage on extra seat/s.